Time spent waiting for Comcast yesterday:
Time spent on the phone with Comcast, overall:
over an hour and a half.
Percentage of those phone calls spent on hold:
cable modem replaced, wires replaced.
Time spent online before it just broke again:
Time this issue was first reported to Comcast:
three weeks ago.
Time until the next dispatch:
Best place they transferred my call:
(Her: "Baltimore? Why'd they transfer you *here*? Me: "I really, really wish I knew.")
Oh, and I overslept this morning, so I didn't have time for a shower. And I walked into a bucket of problems here in the office.
The good news is, things *have* to start looking up at this point.