Previously, on Comcast: the Musical...

Time spent waiting for Comcast yesterday:
seven+ hours.

Time spent on the phone with Comcast, overall:
over an hour and a half.

Percentage of those phone calls spent on hold:
approximately 85%.

Work completed:
cable modem replaced, wires replaced.

Time spent online before it just broke again:
three-ish hours.

Time this issue was first reported to Comcast:
three weeks ago.

Time until the next dispatch:
*next* Friday.

Best place they transferred my call:
Tallahassee.
(Her: "Baltimore? Why'd they transfer you *here*? Me: "I really, really wish I knew.")

Oh, and I overslept this morning, so I didn't have time for a shower. And I walked into a bucket of problems here in the office.

The good news is, things *have* to start looking up at this point.