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02 January 2015 @ 03:19 pm
 
What lead to the death of the enclosed mall as a concept?

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turbogrrlturbogrrl on January 4th, 2015 03:48 pm (UTC)
I mean, I *had* to go to the mall in the 80s or 90s if I wanted anything. that was where the clothes and the bookstores were. but I hated every second of it. I hated the lighting, the crowds, the noise.

I went to a mall in october because it turns out that formal dress buying still doesn't work very well over the internet, and it was the first time I'd been in years. It was awful, and I hope it will be many years before I have to go again.

I also hate the UI. If I have to talk to someone, or if I can't figure out where things are, I'm more likely to leave. There is a lovely new chai bar and south asian spice shop near me in town. I want to love it, but OMG does it push all of my buttons.

You walk in and there is a hostess stand like you have to wait to be seated, but no one is ever there. There is low seating in the center, in addition to the bar, but apparently you have to go up to the bar to order. There are things on shelves to purchase, but again no one is ever in the sales area. (Do you buy the thing on the shelf? Do they have new ones of said thing in a box somewhere?) All of the spices in the spice room have only the indian name. You have to find someone and ask them to assist you if you want to buy something. The chai is incredibly delicious. There is no way to take it to go. Despite being a spice shop, they don't actually sell any chai mixtures.

That is pretty much how malls always felt to me: like I was a foreigner in a strange land, completely unfamiliar with all of the customs and convinced everyone was laughing at me.